Frequently asked questions
What are the best file sizes and resolutions?
Profile Image: Please upload a square sizing for best result 142px*142px. If not max width is 275px.
- Basic & Premium - 260px*204px
- Elite - 553px*280px
Gallery Images: Anything between 1000px and 2000px
In order to improve gallery loading, keep file sizes smaller
Best file upload is a JPG, but most file types are supported
Why should I be listed on Luxury Snapshot?
Luxury Snapshot makes it easy to connect to the best creatives across the industry. We use the best forms of marketing in order to gain attention of companies, which in turn will give you more leads. You are creating a mini-site without the added costs and annoyances of managing your very own website and marketing efforts.
What are the membership types?
We have various membership plans depending on the specific industry category you choose.
How do potential clients know about Luxury Snapshot?
Luxury Snapshot actively markets across a variety of offline and online medias including but not limited to postcards, banner advertisements, sponsorships, blog posts, and tradeshows. We also continously send announcements and news blasts to industry leaders like companies, buyers, agents, and producers.
Are there any hidden costs or fees?
There are zero additional fees and costs.
How will clients find me?
Clients are able to search by location, distance, pricing, and specified search terms. Depending on your membership level, you will show up on different levels of the search if you fit the requirements.
How do I cancel my account?
You can cancel your account at anytime by simply clicking cancel account on the edit profile page
Will I get a refund if I cancel my account?
For more information view our Refund Policy
Email us at: [email protected]
- I didn't receive my Activation email?
How do I add multiple categories?
Both the Premium and Elite members can take advantage of having more than one category.
Under Company Settings navigate to categories. While holding the CTRL key, select all the categories you fit best under.
Once selected they will become highlighted.